flyngslot Privacy Policy

This page describes what data we collect when you use flyngslot and how we keep that data protected. We are transparent about our data practices so you understand what information we hold, who can access it, and how long we retain it.

When you register an account, deposit funds, or claim a promotion on flyngslot, we collect personal information necessary to verify your identity, process your transactions, and comply with anti-fraud regulations. We do not sell your data to marketing companies or third-party advertisers. We share data only with payment processors, compliance partners, and legally mandated authorities.

Our privacy practices are designed to balance your security with operational necessity. This policy sets out the specific categories of data we collect, how we use each category, and what rights you have to access, correct, or delete your information.

What Data We Collect and How We Use It

Account Registration Data

When you open an account on flyngslot, we require your full legal name, email address, phone number, date of birth, and residential address. We use this data to verify your account, prevent duplicate accounts, and confirm your identity before your first withdrawal. Your email is also used to send you important notices about promotions, account security, and policy updates.

We do not share your registration data with external marketers. We retain it for the lifetime of your account plus seven years afterward, as required by anti-fraud and tax regulations in our operating jurisdiction.

Verification and Identity Documents

Before you can withdraw funds on flyngslot, we collect government-issued ID (passport, national ID, or driver's licence) and proof of address (recent utility bill or bank statement). These documents are stored securely and encrypted. We use them only to verify your identity and prevent fraud. We do not use your ID images for any other purpose.

Verification documents are typically deleted after twelve months unless we are required to retain them for regulatory reasons. If your account remains inactive for two years, we may delete verification documents sooner while keeping your registration data on file.

Transaction and Payment Data

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction amount, date, payment method, and reference number. We do not store your full payment credentials (e.g. full card numbers or wallet secrets); payment processors handle that encryption. We retain transaction records indefinitely for tax, regulatory, and account-history purposes.

Our payment processors are third-party companies that may store your payment data according to their own privacy policies. We recommend reviewing their policies on their respective websites. We do not control how long they retain your data.

Wagering and Activity Logs

We log every wager, bet outcome, and game played on flyngslot. This data includes the market or game name, wager amount, time, and result. We use these logs to calculate your tier status, determine weekly cashback eligibility, verify playthrough requirements on bonuses, and detect fraudulent activity. Activity logs are retained for the lifetime of your account and seven years after closure.

Your activity data is aggregated and used to improve our platform—for example, to identify which games are most popular or which payment methods members prefer in Jakarta, Surabaya, Bandung, Medan, and Semarang. Aggregated data cannot be traced back to you individually.

Cookies and Tracking

When you access flyngslot via browser or app, we use cookies and similar tracking tools to remember your login session, track your preferences (such as favourite sports or games), and measure how you navigate our platform. Cookies improve your experience by keeping you logged in and personalising your homepage.

You may disable cookies in your browser settings, but doing so may impair flyngslot functionality. We do not use third-party cookies for advertising; our cookies are used only for platform operation and internal analytics.

Encrypted storage

Your sensitive data (ID images, bank details) is encrypted using standard security protocols and stored on secure servers. Only authorised flyngslot staff can access encrypted data.

Data processor

A third-party company (such as our payment gateway or hosting provider) that processes data on our behalf but does not own or sell the data.

Retention period

How long we keep your data after collection. For most personal data, we retain it for account lifetime plus seven years; for cookies, typically 12 months.

Aggregated data

Data combined from many accounts so that no individual is identifiable. For example, "non-specific info of members in Jakarta prefer Liga 1 betting" is aggregated; "John in Jakarta wagered our welcome offer" is not.

Your Rights, Third-Party Sharing, and Data Jurisdiction

Your Rights to Access and Delete Data

You have the right to request a copy of all personal data we hold about you. Contact our support team and we will provide a detailed export of your account data, including registration info, transaction history, and activity logs, within ten business days. You may also request correction of inaccurate data (e.g. if your address has changed) or deletion of your account and associated data after your account balance reaches zero.

Deletion is subject to retention requirements; we may retain transaction records and activity logs for regulatory purposes even after account closure. However, we will anonymise your personal identifiers (name, email, address) when legally permissible.

Third-Party Data Sharing

We share your data only with the following categories of third parties: (1) payment processors and banks (BCA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet providers) to process deposits and withdrawals; (2) compliance and fraud-detection services to verify your identity and detect suspicious activity; (3) tax and regulatory authorities if legally required; and (4) hosting and analytics providers who process data on our behalf under strict confidentiality agreements.

We do not sell your data to advertisers, marketers, or data brokers. We do not share your data with other gaming or betting platforms. Your data is shared only to the extent necessary to operate flyngslot and comply with law.

Data Jurisdiction and Cross-Border Transfer

Our servers may be located outside Indonesia. This means your personal data may be transferred to and processed in other countries. By using flyngslot, you consent to such transfer. Data protection laws in other jurisdictions may differ from Indonesian law; however, we undertake to apply equivalent security standards regardless of server location.

We do not transfer data to countries with known weak privacy laws. We use standard contractual clauses or privacy safeguards when transferring data internationally.

Policy Updates and Contact

We may update this privacy policy at any time. Material changes (such as new data sharing or longer retention periods) will be announced via email to your registered address. Your continued use of flyngslot after an update constitutes acceptance of the revised policy. If you do not agree to changes, you may close your account and request a balance refund.

If you have questions about your data, wish to request access or deletion, or believe we have mishandled your information, contact our support team. We respond to data requests within ten business days. You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction if you believe we have violated your privacy rights.

We at flyngslot take data security seriously. Your information is encrypted, access is restricted to authorised staff, and we conduct regular security audits. While no system is perfectly secure, we maintain industry-standard protections to prevent unauthorised access, alteration, or disclosure of your data.